Featured post

1st Annual BJD Photography Contest of BJD-SHOP

Thank you all of you for taking part in our contest! Now,our exciting moment is coming~ Every participant can only vote for three entries. The total number will tell us who is the winner! Wish you good luck~ Please cherish your vote, your vote means impotant to every participant.


001

This poll is closed! Poll activity:
start_date 22/06/2014 19:12:51
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


002

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


003

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


004

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


005

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


006

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


007

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


008

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


009

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


010

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


011

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


012

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


013

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


014

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


015

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


016

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


017

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


0018

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


19

This poll is closed! Poll activity:
start_date 03/06/2014 09:31:32
end_date 30/06/2014 23:59:59
Poll Results:
How is my photo?


Makeup Show for the real doll of BJD-SHOP (Updated on September 7)

Recently, some customers asked us to share more real doll pics on our website, especially the real doll pics of the makeup.

So we upload some pics to this post, hope these pics are helpful for you.

We will attach the pictures of original makeup and the picture of our real doll makeup in this post, you can compare them with each other. 

Our artist only provide a makeup which is 80% similar as the original one, not the same.

Aileendoll-Dangon-Basic-2-bjd-021.jpg

white-skin-aileendoll-dragon-5.jpg

Nephelin-Estival-Muse-01.jpg

soom-nephelin-3.jpg

The picture as below is our customer provided, she want to custom her doll's the makeup as the one in the following picture.

14588519228531.jpg

normal-skin-charlotte-1.jpg

iplehouse-eid-doria.jpg

doria-a-type-makeup-2.jpg

soom-serin-1.jpg

soom-serin-rico-8.jpg

soom-serin-rico-7.jpg

The picture as below is our customer provided, she want to custom her doll's the makeup as the one in the following picture.

venitu-custom-makeup.jpg

venitu-custom-makeup-1.jpg

venitu-custom-makeup-3.jpg

The picture as below is our customer provided, she want to custom her doll's the makeup as the one in the following picture. But she don't like the scar, so we cancel the scar.

ducan-1.jpg

tan-skin-luke-01.jpg

/tan-skin-luke-02.jpg

The picture as below is our customer provided, she want to custom her doll's the makeup as the one in the following picture.

luke.jpg

tan-skin-ducan-03.jpg

tan-skin-ducan-02.jpg

Doll-Chateau-Mephisto.Pheles-bjd-7.jpg

doll-chateau-mephisto.pheles-1.jpg

doll-chateau-mephisto.pheles-2.jpg

latil-yellow-luna-wink-2.jpg

lati-luna-wink-2.jpg

Some real doll pictures of our doll and clothes

Here are some picture of our dolls and clothes.

black-and-white-plaid-dress-1.jpg

black-and-white-plaid-dress-3.jpg

black-and-white-plaid-dress-4.jpg

This doll in the pictures is Minifee Mirwen. This is the link for the doll:http://bjd-shop.com/fairyland-c-4/fairyland-minifee-mirwen-14-bjd-p-297.html

This is the link for the black wig in the pictures:http://bjd-shop.com/bjd-wig-13-c-10_20/black-straight-long-wig-for-bjd-131416-doll-p-440.html

This is the link for the black and white plaid dress in the picture:http://bjd-shop.com/for-woman-c-27_28/black-and-white-plaid-dress-for-1314-size-bjd-p-639.html

chloe-and-dress-1.jpg

chloe-and-dress-2.jpg

chloe-and-dress-5.jpg

This doll in the pictures is Minifee Chloe. This is the link for the doll:http://bjd-shop.com/fairyland-c-4/fairyland-minifee-chloe-14-many-gifts-for-chloe-p-398.html

This is the link for the multi-color wig in the pictures:http://bjd-shop.com/bjd-wig-13-c-10_20/multicolored-long-wig-for-bjd-134116-doll-p-435.html

This is the link for the clothes in the picture:http://bjd-shop.com/for-woman-c-27_28/student-clothes-for-1413-size-bjd-p-638.html

Hope you will love our dolls and other items~ 

How to estimate the shipping fee on our website?

Recently, some friends asked how to estimate the shipping fee on our website by themselves. Today I will show you the steps of estimate the shipping fee.

Step 1, add the item into the shopping cart.

Step 2, click the botton "extimate shipping".

Step 3, choose the correct country then you can get the answer of shipping fee.

Hope this post will be helpful for you~

If you need any help, please contact us when you want. Our email is "elma-1987@hotmail.com"

The Midyear Sale and Holiday Arrangement in June of 2016

 Dear friend,
May I have your attention, please?
How time flies! Today is the last day of May. The midyear is coming~ Midyear sale is coming soon~ We have some good news in June,hope you will love them!

First, we will update our molds for many dolls from June 1st to June 10th in order to provide better and better dolls to our customers! So that we can't accept new orders in this period. If you want to place your order in this time, it is available, the processing time will be 10 days more than normal.

Second, after updateing the molds, we will hold a midyear sales from June 8th to July 8th. There will be much surprise for you!  Detailed information will be post on our website around June 6th. If you want to buy anything in our store, maybe it is the best choice to place your order in our sales~ You will save money or get free gifts! Stay tuned for our midyear sales, please~ 

Third, it's a good news for us, I'm not sure if it is a good news for you~ From June 9th to June 11th, the three days are our public holiday. But our factory give us 7 days more, so we will on holiday from June 9th to June 18th. During this holiday, if you need any help, you can contact us by email. (elma-1987@hotmail.com) We will reply to you ASAP once we seeing your email.

Best wishes,
BJD-SHOP.COM
 

FAQ about some important problems during shopping

Last week, we added a post about the important problems of shipping on our blog. Some customers read it and asked us to talk about some detailed problems they will meet when they are preparing to place an order. Below is a summary of the common problems during shopping. Hope these are helpful for you~

1. Is the makeup you did the same as the one in the offical pictures on your webpage?

    No. We only offer a similar makeup. The makeup we do will be 80% similar as the one in the offical pictures. If you are mind of it , pls don't choose makeup option. If you want to know how the similar makeup will be, you can ask us to provide some real doll pics before you placing your order. It is available.

2. Can you do customized makeup? Is there any extra fee for customized makeup?

   We can do customized makeup. But you need to send the detailed picutures of the makeup you want to us. We will tell you if we can do it or not. If we can do it, the makeup fee is the same as default makeup, no extra fee. If the makeup studio feel it is complicated, there will be some extra fee. We will tell you how much the accurate fee is. If the makeup studio think they can't do the makeup you want, we will tell you soon.

3. I want to add the body blushing for my doll, but there is no "body blushing" option for the doll I want to buy, how could I add it to my order?

    If the option you want is not on the doll's wedpage, you can contact us to ask how much the body blushing fee is. We will tell you and add this fee into the total price of your doll. 

4. I want to buy a head only to match the body I own, can you sell the head to me?

  You can buy a head if our customer service people tell you the head is available. But we need to tell you in advance, the head only can be used for practising make up. If you want to use it match the body you own, I'm afraid there will be some skin color difference between the head and the body.

   Maybe you have bought the body in our store, but the skin color even will not the same between two dolls in different batches. If you are not mind of the skin color difference, you can buy the head only or the body only in our store. 

5. I want to buy some body parts for my doll, such as the legs, it has been broken.

    You can buy the body parts in our store if your whloe doll was bought in our store. If it wasn't, you cannot buy the parts in our store. If it was, please tell us the order number of your whloe doll in our store. Our factory need this. Every doll has an order number, we can find that order by the number at once.

6. Can I buy the whloe set outfits on the offical pictures for my doll?

    Sorry, the outfits on the offical pictures are not available. We have uploaded some clothes and the wigs on our webiste, maybe you can find the one you want for your doll. If you don't like them, you can send some pics of the outfits you want to us, we will try to search them for your doll.

    Btw, the wigs and the clothes are the items of our partner factory. Sometimes, the size you want is not available, or the color you want is not available, but our website maybe not updated. Please contact us to check if you want to buy any wig or clothes in our store. We will reply to you soon!

7. Can you remove the seamlines of dark brown skin/ tan skin dolls?

   In fact, many tan skin dolls in our store has little seamlines. But dark brown has more seamlines than tan skin. PLEASE DO NOT SAND seamlines line and surface of head. If you sand them, it will come out a bit lighter. 

8. Is there any extra fee for ears piercing?

    We provides dolls ears Piercing service. Piercing service is for free. You must give us precise details- such as which side of ear. Once the ears pierced, there is no way to fill up the hole. Make sure of your mind before you order it. 
Be careful with the size and the weight of the earrings. The ears can break if you put too big/heavy earrings and it's not repairable.

9. Can I choose the color for the eyes you send to my doll?

    Sorry, if you buy the whloe doll, the eyes in random color are our gift for your doll. Our eye's color is not too many, so we will send the right size color eyes go with your doll. For the color, if you prefer any color and we have that color, we will give it to you. If not, the eyes will be in random color. Thank you for your understanding!

10. Can I do layaway?      

Usually, an order whose total price is more than 200$. You can do layaway for this order.

For layaway item we have some policies.  The deposit is 30% of the total price, rest part need to be paid before shipping. Layaway order can't be cancelled if the deposit has been confirmed. If you insist to cancel it. The deposit can't be refunded. Because BJD is customized item, every customer has different request of the skin color, makeup, body type and so on. We will not accept the cancelling without any reason. If you agree with these policies, you can do layaway for your doll.

11. How long should I complete the payment if I do layaway?    

This depends on your financial situation and the processing time of your doll. 

Some dolls don't need makeup may be completed in 10~15 days, but if you can't make payment in this short time, we can keep the doll for a while. Once you can complete the payment, we will ship your doll out. Btw, we'd like the waiting time is less than 2 months. We don't want to keep the layaway item for long time.

12. How can I make payment?

There are three ways to make payment in our store.

1) Paypal.  This is the most popular way in our store. It is convenient and safe.

2) Credit Card.  Some customers who has no Paypal account can use credit card to make payment.

3) Western Union. This is an option, but our customers don't like this way.

13. After adding the items in my shopping cart, how should I do to make payment by Paypal?

Firstly, you need to submit your order. Don't be afraid that you will be charged wrong price on our website directely. It will not happen. 

We will send an confirming email to confirm the total price and order details. If you have no doubt about your order, we will ask you provide your Paypal account to us, so that we can send the payment request to you. The Paypal account is an email address. A few customers don't want to provide this information, that's ok. We can send an invoice to help you com plete your payment. Both the two ways are available.

14. If I have some requests of the order, such as I need body blushing for the doll, but there is no option I can choose, what should I do?

You can leave a message to us when you place your order, then submit your order. Once we receiving your order, we will add the body blushing fee into your total price and send the confirmation to you by email. Once we confirming the order details and the total price with each other, we will send the payment request to you.

Don't be afraid that you will be charged wrong price on our website directely. It will not happen. We will not send the payment request to you unless the price be confirmed.

15. Can I cancel my order? Is there any fee for cancelling order?

      Usually, you can cancel your order before making payment.  You can tell us you need to cancel it, then we will cancel it. No need extra fee for cancelling.

      If you you have made payment for your order. It means your doll is in processing. We can't cancel an processing order because BJD is custom item. The skin color, makeup you chose maybe can't make other customers satisfied. It is difficult for us to sell it to others. If you want to cancel the doll without any reason, cancelling will be not available. If you have some special reason can make us accept, we will cancel your order and charge 30% of the total price as our cancelling fee. We don't want to do this, please make your decision carefully before you making payment .

16. Is there any extra fee not included in the total price I paid for my order?

      The total price includes the items you ordered and the shipping fee except  the CUSTOMS DUTY .

    Customs Duty is a tariff or tax imposed on goods when transported across international borders. Different countries have different rules on Customs Duty, besides, this is the tax which be imposed by your country not us. So it is not included in our price. We will not pay it for you.

      If the package be destroyed or returned for the reason that you don't want to pay for the Customs Duty, the money of your order will not be refund.

If you have any questions, please let me know. We will gather and answer more questions you want to know~ 

If you need any help, pls contact us by email. "elma1987@hotmail.com"

   

FAQ for some important problems about shipping

Recently, some problems has happened after shipping. Besides, some questions about shipping make our customers confused. We think it's the time we should gather and answer these questions to make our customers know the details of shipping more clearly. Trust me, these are very helpful for you if you want to buy anything in our store~

1. Why don't you send the doll directly after the doll being completed? 

This question was asked by one customer. After her doll being completed, we tried to contact her about few times, but never get reply. After two months, she contacted us and asked this question.

Yes, we won't ship the doll out unless we confirm our customers will not on holiday or our customers can be contacted. Because many shipping companies have rules of delivery. If the package can not delivered as scheduled, the package will be returned or destroyed.  In the past four years, there are two packages be destroyed, two packages have been returned. They were huge lost for both the customers and us. So we will contact our customers first, when we receive their reply, we will ship the doll out. 

In the past four years, we sent the email to our customers before shipping.  Since last month, we have told our customers "Please keep in touch with us before you receiving your doll"  when they place their orders. We don't want to waste our customers' time nor money, so we gave this reminding. Keep in touch with us, it is very important~

 

2. I don't want to give my phone number to you, why you ask for this? Just ask the shipping company deliver the doll to my shipping address.

In fact, we don't want to ask you to provide any private information. But sometimes the customs in your country will contact you by phone call or message to ask you to process the customs clearance event. So we need to add the phone number on the invoice in case that they can contact you easily. 

3.  Why can't I track the package on website by the tracking number you gave me? Have you shipped it out?

When you get the tracking number, it means the package has been picked up by our shipping carrier. But here the shipping carrier don't means DHL or EMS or Fedex or other way you chose for your doll.

We don't send the doll to these companies by ourselves directely. We have a partner shipping carrier , the shipping carrier is a company which is the agency of dozens of shipping company. All our packages will be processed by this shipping carrier. They picked up the packages in our factory and transfer them to the spefcified shipping company you chose ,such as DHL, EMS, China Post, Armx and so on.  There are many detailed things they need to do, they need time to process. So we will tell our customers "you can track the doll in 24 or 48 hours". When you receive this message, pls be patient, your doll can be tracked soon~

Of course, there are some accidents. Heavy rains, typhoon, fog, these will cause the delaying of the shipping. If you meet these kind of problems, don't be nervous, everything will be handled. You can still get the doll after the bad weather.

4.  Why the shipping fee of my order is 0$ or other less shipping fee, but you charge me more shipping fee for my doll?

Somtimes, when our customers buy more than one dolls in a order,  the shipping fee shows somthing like this:

EMS Rates (The shipping rate cannot be determined at this time):$0.00 

Flat Rate (Contact us to get the accurate shipping fee please):$50.00

It is the shortage of our website, it cannot estimate the shipping fee when the doll's quantity you ordered is more than one. So we tell our customer in the "()", pls contact us to get the accurate shipping fee. We usually told our customers the accurate shipping fee once we seeing their orders,  when they agree the new shipping fee, we will send the payment request to them. We will not charge any extra fee on them without any reminding.

These are the important problems of shipping. Hope our answer will make things clearly for our customers. If you need any help, pls contact us by email. (elma-1987@hotmail.com)