In the past three months, some dolls' hands and arms were damaged during shipping. The shipping agent told us because many flights were cancelled in these months ,there are too many packages are stored in their warehouse, which increased the risk for damage. Although we has updated our packing case, we have marked "fragile" on every box,the damage problem hasn't been well managed. We will send the new parts to our customers whose doll's be broken during shipping, but it takes long time to arrive. So we try to take some arms apart from the body and pack them carefully, then those parts won't be broken any more.
But there is a new problem, our customer need assemble the arm by themselves,they have no idea about how to do this. Therefore, we attach some pics to show you how to assemble them. You can learn this tip step by step.
Hope these pics are helpful for all BJD fans. If you need any help, do not hesitate to contact us,our email is firstname.lastname@example.org.
Always at your service!
PS: If these pics make you confused, we will upload the video in the near future.